Privacy Policy

Last updated: 10 May 2026

EHF Services provides student transportation management applications for parents, drivers, administrators, and institutions. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile applications, web applications, and related services.

1. Information We Collect

We may collect the following information depending on your role and usage:

• Parent, student, driver, and institution details
• Name, phone number, email address, and profile information
• Student pickup and drop-off location details
• Route, stop, trip, attendance, and subscription information
• Driver and vehicle assignment details
• Device information such as device type, operating system, and app version
• Location data where required for transportation, routing, and live tracking features
• Notification tokens used to send important trip and service alerts

2. Location Data

Our applications may use location data to provide student transportation features, including route management, pickup and drop-off coordination, driver tracking, trip monitoring, and parent visibility of transportation status.

Location data is used only for transportation-related services and operational safety. It is not sold to third parties.

3. How We Use Information

We use collected information to:

• Manage student transportation requests and subscriptions
• Assign drivers, vehicles, routes, and stops
• Provide pickup and drop-off updates
• Enable parent, driver, and administrator communication
• Send notifications related to trips, approvals, schedules, and service updates
• Improve application performance, reliability, and user experience
• Maintain security and prevent unauthorized access
• Comply with legal, operational, and regulatory requirements

4. Sharing of Information

We do not sell personal information. Information may be shared only with authorized users and service providers where necessary to operate the student transportation service.

This may include:

• Parents viewing their own student transportation details
• Drivers viewing assigned route, stop, and passenger information
• Administrators managing transportation operations
• Technology service providers such as hosting, maps, notifications, and authentication services

5. Third-Party Services

Our applications may use third-party services such as cloud hosting, Google Maps, Firebase, push notifications, analytics, authentication, SMS, WhatsApp, or email services. These services may process limited data required to provide their functionality.

6. Data Security

We take reasonable technical and organizational measures to protect user data from unauthorized access, misuse, loss, alteration, or disclosure. However, no internet or mobile application service can be guaranteed to be completely secure.

7. Data Retention

We retain personal and transportation-related information only for as long as necessary to provide our services, support operations, comply with legal obligations, resolve disputes, and maintain business records.

8. Children’s Privacy

Our services may include student information provided by parents, guardians, institutions, or authorized administrators for transportation management purposes. We do not knowingly collect information directly from children without appropriate authorization.

9. User Rights

Users may request access, correction, update, or deletion of their personal information, subject to operational, legal, and contractual requirements.

10. Notifications

We may send app notifications, SMS, WhatsApp messages, or emails related to transportation services, including trip updates, approval status, pickup/drop-off alerts, driver assignment, schedule changes, and service announcements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions, concerns, or data requests related to this Privacy Policy, please contact us:

EHF Services
Email: support@ehfservices.com
Website: https://ehfservices.com